Privacy Policy
Effective Oct 12, 2026
PrimeSite Pressure Washing, LLC (“PrimeSite,” “we,” “us”) respects your privacy. This policy explains what information we collect through primesitepressurewashing.com, our online ads and lead forms, phone calls, texts and emails, and how we use it. By using our website or submitting a form, you agree to this policy.
Who we are
PrimeSite Pressure Washing, LLC is an exterior cleaning company based in Summerville, South Carolina, serving residential and commercial customers in the Charleston area and surrounding markets.
Information we collect
Information you give us. When you request a quote, fill out a form on our website or on Facebook or Instagram, call, text or email us, or book a service, we may collect: Your name, phone number and email address The service address and details about the property Photos or notes you send us about the job Billing information needed to invoice you and process payment Anything else you choose to tell us Information collected automatically. When you visit our website, we and our service providers may collect your IP address, browser and device type, the pages you view, and how you reached the site. This is collected through cookies and similar tools. Information from others. We may receive your contact details from advertising and lead platforms (such as Meta and Google), referral partners, or a property manager or business that asks us to service a property.
How we use your information
We use your information to:
- Respond to inquiries and prepare estimates
- Schedule, perform and follow up on services
- Send invoices, receipts, appointment reminders and service updates
- Send offers or news about our services, where you have agreed or the law allows
- Measure and improve our website, advertising and customer service
- Meet legal, tax, insurance and safety obligations
We do not sell your personal information.
How we share your information
We share information only as needed to run our business:
- Service providers that help us operate, such as our customer management, scheduling and invoicing software, payment processors, email and phone providers, website hosting, and analytics and advertising platforms. They may use your information only to provide services to us.
- Our team and subcontractors who need it to quote or complete your job.
- Property managers, owners or contractors who hired us for the property, when the work is done on their behalf.
- Legal and safety reasons, such as responding to a lawful request, protecting our rights, or preventing fraud or harm.
- Business transfers, if PrimeSite is sold, merged or reorganized.
Text messages
If you give us your mobile number, we may text you about your quote, appointment or service. Message frequency varies, and message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. We do not share mobile numbers or text messaging consent with third parties or affiliates for their marketing purposes.
Cookies, analytics and advertising
Our website may use cookies, pixels and similar tools from providers such as Google and Meta. These help us understand how visitors use the site, measure our ads, and show our ads to people who have visited the site. You can block or delete cookies in your browser settings. You can also adjust ad preferences in your Google and Facebook account settings. Some parts of the site may not work as well with cookies turned off.
Lead forms on Facebook and Instagram
When you submit one of our lead forms on Facebook or Instagram, Meta sends us the information you entered so we can contact you about the service you asked for. We handle that information under this policy. Meta’s own use of your information is governed by Meta’s privacy policy.
How long we keep information
We keep your information for as long as needed to serve you, maintain our business records, and meet legal, tax and insurance requirements. When we no longer need it, we delete it or make it anonymous.
Security
We use reasonable safeguards to protect your information, and we limit access to people who need it to do their jobs. No website or system is completely secure, so we cannot guarantee absolute security.
Your choices
- Marketing emails: click the unsubscribe link in any email, or contact us.
- Texts: reply STOP.
- Calls: ask us to stop calling and we will.
- Access, correction or deletion: contact us and we will respond within a reasonable time. We may need to keep certain records as required by law
Children
Our website and services are meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will delete it.
Links to other sites
Our website may link to other websites. We are not responsible for their content or privacy practices.
Changes to this policy
We may update this policy from time to time. The effective date at the top shows when it was last changed. Continued use of our website after a change means you accept the updated policy.
Contact us
PrimeSite Pressure Washing, LLC
605 W 5th North Street, Unit B, Summerville, SC 29483
Phone: (843) 410-3603
Email: info@primesitepressurewashing.com